PRIVACY POLICY

Privacy is one of Thermofin’s priority. We understand that your personal information is valuable, and we’re committed to protecting it. We employ advanced security measures to safeguard your data from unauthorized access, ensuring it remains confidential. We never share your information with third parties without your explicit consent. Your trust in us is essential, and we’re dedicated to maintaining that trust by upholding the highest standards of data privacy and security.

This page is intended to inform you of our policies regarding the collection, usage, management and disclosure of personal information provided. This privacy policy applies to the entire site and to all products and services we offer.

The way Thermofin collects and uses private information varies depending if you are a simple visitor on the website, a client, or an employee. Therefore, we created 3 privacy policy to cover these 3 scenario.

Website visitors

Privacy Policy
Effective Date: [Date]
1. Introduction
[Your Company Name] (“we,” “us,” or “our”) is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website [Website URL] or interact with our services.
2. Information We Collect
We may collect the following types of personal information:
Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, shipping address, and billing address.
Payment Information: We may collect credit card or other payment information when you make a purchase.
Usage Data: We may collect information about how you use our website, such as your IP address, browser type, device information, and pages visited.
Cookies and Tracking Technologies: We may use cookies and other tracking technologies to collect information about your browsing behavior and preferences.
3. How We Use Your Information
We may use your personal information for the following purposes:
Processing Orders: To fulfill your orders and process payments.
Customer Support: To respond to your inquiries and provide customer support.
Marketing and Promotions: To send you marketing communications, such as newsletters and promotional offers, with your consent.
Improving Our Services: To analyze usage data and improve our website and services.
Compliance with Legal Obligations: To comply with applicable laws and regulations, including the Act respecting the protection of personal information in the private sector (P-39.1).
4. Sharing Your Information
We may share your personal information with the following third parties:
Payment Processors: To process payments for your orders.
Shipping Carriers: To ship your orders.
Service Providers: To provide services on our behalf, such as email marketing and website analytics.
Law Enforcement: To comply with legal requests or to protect our rights.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, please be aware that no security measures are perfect, and we cannot guarantee the absolute security of your information.
6. Your Rights
Under Quebec’s P-39.1, you have the following rights:
Access to Your Personal Information: You can request access to your personal information and obtain a copy.
Correction of Your Personal Information: You can request the correction of any inaccurate or incomplete personal information.
Deletion of Your Personal Information: You can request the deletion of your personal information, subject to legal obligations.
Withdrawal of Consent: You can withdraw your consent to the collection, use, or disclosure of your personal information.
To exercise these rights or for any other privacy-related inquiries, please contact us at [Email Address].
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our website.
Please note that this is a basic template. For a comprehensive and legally compliant privacy policy that fully adheres to Quebec’s P-39.1, it is strongly recommended to consult with a legal professional.
By understanding and implementing a robust privacy policy that complies with Quebec’s privacy laws, you can protect your users’ trust and mitigate legal risks.

Clients

Located on the South Shore of Montreal, at 47 Marie-Victorin Boulevard, Candiac, this is where we design all our solutions and manufacture most of our products. With its 2 overhead cranes with 20 Tonnes capacity and 40 feet of clearance under the hooks, Thermofin can manipulate, manufacture and repair all sizes of heat exchangers. The plant also possesses a heat transfer testing bench to validate thermal performance and a rinsing station, meeting the prescriptions of ISO 4406 for oil exchangers, to guarantee the highest levels of cleanliness for its T-REX transformer oil coolers.

Employees

Located on the South Shore of Montreal, at 47 Marie-Victorin Boulevard, Candiac, this is where we design all our solutions and manufacture most of our products. With its 2 overhead cranes with 20 Tonnes capacity and 40 feet of clearance under the hooks, Thermofin can manipulate, manufacture and repair all sizes of heat exchangers. The plant also possesses a heat transfer testing bench to validate thermal performance and a rinsing station, meeting the prescriptions of ISO 4406 for oil exchangers, to guarantee the highest levels of cleanliness for its T-REX transformer oil coolers.

 
For all inquiries
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EFFICIENCY-DRIVEN

HEAT EXCHANGER CREATORS